Lyft received reports of more than 4,000 cases of sexual assault on its ride-hailing platform between 2017 and 2019, it said, detailing the data in a safety report it had promised to publish about two years ago.
The company’s report, released late Thursday, showed that reports of sexual harassment on its platform increased from about 1,100 in 2017 to some 1,800 in 2019. But it said bookings grew at a higher rate during that period, resulting in a 19 percent drop. total incidence rate
lift Said that more than 99 percent of its travel has happened without any security incident.
“While safety incidents are incredibly rare on our platform, we feel there is an even more numerous one. Behind every report is a real person and real experience, and we aim to make every Lyft ride as safe as possible,” Jennifer Brandenburger, head of policy development and research, said in a company blog post.
The company said it has invested in safety features, conducted rigorous driver background checks and consulted with sexual harassment experts.
Lyft committed to releasing its report in late 2019, when its bigger rival Uber Technologies provided the ride-hailing industry’s first detailed safety report.
Uber The Time revealed that it had received nearly 6,000 reports of sexual assault related to 2.3 billion visits in the United States in 2017 and 2018.
Lyft, which makes significantly fewer trips than Uber, did not disclose the total number of rides completed in its Thursday safety report, but the incident rate at 0.0002 percent was similar to that of Uber.
Unlike Uber, Lyft did not disclose what part of the incidents resulted in drivers being harmed. Uber’s report showed that nearly half of the riders accused of sexual assault are reported.
© Thomson Reuters 2021