EU antitrust regulators are following a complaint from Slack Technologies by asking Microsoft’s rivals if its Teams app is integrated with its Office product, in a sign that they may open an investigation. .
In a questionnaire sent to rivals and seen by Reuters, The European Commission focusing on the period 2016 to 2021. Microsoft introduced teams in early 2017 to compete with Loose and others in the rapidly growing workplace collaboration market.
Slack bought by business software maker salesforce.com In July, Microsoft took its complaint on Teams software to the Commission from the previous year.
Microsoft, which has been awarded EUR 2.2 billion ($2.6 billion or about Rs 19,100 crore) in EU fines over the past decade for cases involving so-called tying up and other practices, declined to comment.
Slack accused of tying up or tying up teams The Office was illegal and urged the European Union’s Competition Agency to separate the two.
It said Microsoft Workplace Chat pre-installed was difficult to uninstall and the US company declined to provide information that would allow rival products to work with Teams and Office.
This has prompted the Commission to ask whether bundled products provide companies with access to data that can both increase their market power in markets as well as for rivals, specifically to compete with only the product. make it difficult.
It has also asked about barriers to entry or expansion in the workplace apps market, switching costs for customers and the importance of user data protection.
Competitors were asked for a list of customers who have switched to Microsoft Teams or its bundled Office, the percentage of revenue they generate as a result, as well as the impact on their investment in innovation of integrated products and about quality and price. I was asked. their products.
Questionnaire asked whether COVID-19 had increased the demand for workplace apps and how it will evolve after the pandemic.
© Thomson Reuters 2021